SBN Wealth Management is the trading name of SBN Advisors Limited, who are authorised and regulated by the Financial Conduct Authority (FCA Firm Ref No: 454719). This privacy notice explains how we use any personal information we collect about you.

What information do we collect about you?

We collect information about you when you engage us for investment, taxation, and financial planning advisory services. This information will relate to your personal and financial circumstances. It may also include special categories of personal data such as data about your health if this is necessary for the provision of our services.

We may also collect information when you voluntarily complete client surveys or provide feedback to us.

Information on our website is collected using cookies – small text files that are placed on your machine to help the site provide a better user experience. Further information on cookies, why we use them and how to disable them, can be found below.

Information about connected individuals.

We may need to gather personal information about your close family members and dependants to provide our service to you effectively. In such cases it will be your responsibility to ensure that you have the consent of the people concerned to pass their information on to us. We’ll provide a copy of this privacy notice for them or, where appropriate, ask you to pass the privacy information to them.

Why do we need to collect and use your personal data?

The primary legal basis that we intend to use for the processing of your data is for the performance of our contract with you. The information that we collect about you is essential for us to be able to carry out the services that you require from us effectively. Without collecting your personal data we’d also be unable to fulfil our legal and regulatory obligations.

Where special category data is required, we’ll obtain your explicit consent to collect and process this information.

How will we use the information about you?

We collect information about you to provide you with the services for which you engage us.

Who might we share your information with?

To deliver our services to you effectively we may send your details to third parties such as those that we engage for professional compliance, accountancy, or legal services as well as product and platform providers that we use to arrange financial products for you.

Where third parties are involved in processing your data, we’ll have a contract in place with them to ensure that the nature and purpose of the processing is clear, that they are subject to a duty of confidence in processing your data and that they’ll only act in accordance with our written instructions.

Where it’s necessary for your personal data to be forwarded to or otherwise processed by a third party we’ll use appropriate security measures to protect your personal data in transit. For example, we sometimes use Microsoft Forms, which is fully GDPR compliant with all data for European-based tenants being stored on servers in Europe and confidential to SBN Wealth Management.

Under anti-money laundering legislation, we are obliged to confirm the identity of individuals and companies and the beneficial owners of organisations and trusts before accepting new instructions and to review this from time to time. To avoid the need to request detailed identity information from you, we may use approved external services which review publicly available information on companies and individuals. 

Product Providers and Investment Managers may administer your policy, any existing policies you may have with them and provide other services, from centres in countries outside Europe (such as India and the USA) that do not always have the same standard of data Protection laws as the UK. 

However, they are required to put a contract in place to ensure that your information is adequately protected, and they will remain bound by their obligations under DPA 2018 even when your personal information is processed outside Europe.

How long do we keep hold of your information?

During our relationship with you we’ll retain personal data which is necessary to provide services to you. We’ll take all reasonable steps to keep your personal data up to date throughout our relationship.

We’re also subject to regulatory requirements to retain your data for specified minimum periods. These are, generally:

•   Five years for investment business

•   Three years for mortgage business

•   Indefinitely for pension transfers and opt-out business

•   Three years for insurance business

These are minimum periods, during which we have a legal obligation to retain your records. We keep records of all our business transactions for six years.

We reserve the right to retain data for longer where we believe it's in our legitimate interests to do so. In any case, we’ll not keep your personal data (except where it relates to pension transfer-related business) for longer than six years after our relationship with you has ended.

You have the right to request deletion of your personal data. We’ll comply with this request, subject to the restrictions of our regulatory obligations and legitimate interests as noted above.

How can I access the information you hold about me?

You have the right to request a copy of the information that we hold about you. If you’d like a copy of some or all of your personal information, please email or write to us using the contact details noted below.

When your personal data is processed by automated means you have the right to ask us to move your personal data to another organisation for their use.

We have an obligation to ensure that your personal information is accurate and up to date. Please ask us to correct or remove any information that you think is incorrect.

Cookies

We use cookies to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.allaboutcookies.org/

You can set your browser not to accept cookies and the above website tells you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

What can you do if you are unhappy with how your personal data is processed?

You also have a right to lodge a complaint with the supervisory authority for data protection. In the UK this is:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Changes to our privacy policy

We keep our privacy policy under regular review, and we will place any updates on this web page and / or inform you of any changes when they occur.

How to contact us

Please contact us if you have any questions about our privacy policy or information, we hold about you: by email at [email protected]

Or write to us at:

Bellefield House
104 New London Road
Chelmsford
Essex

CM2 0RG